Update Your Claimant’s Attendance

Overview 

This tutorial goes through the steps of how to record/update the claimant’s attendance into the case report. This will inform case managers that the appointment has been completed, requires another date for new appointment, or has been cancelled.

Purpose(s)

  • To inform the case manager and your service provider whether the appointment progressed

How to Update a Claimant’s Attendance

On the home page, click on ‘Update Attendance’. This will direct you to a new tab showing your list of IME Reports.

Scroll down until you find your relevant case.

Click on the blue “Update”.

A pop-up will appear. Select one of two choices based on the claimant’s attendance status:

Confirm the Date of Attendance/Non-Attendance.

Click ‘Update’ to save, ‘Close’ to discard changes.